Contact Support
If you're an existing client with a question about your system, need service on an installed system, or have a question about an order or invoice, reach us directly:
On-Site Service
Service calls are performed at your location by appointment.
Call or email to schedule a visit.
Frequently Asked Questions
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How do I get a quote for a new project?
Use the contact form or call us to schedule an initial consultation. We'll assess your property and provide a custom proposal with system design and pricing.
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I already have a system installed - who do I call for service?
Existing clients should email support@2network-it.com or call 980-577-3888 to schedule a service visit.
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Do you offer ongoing maintenance plans?
Yes. We offer maintenance plans covering monitoring, remote support, and system upgrades. Contact us for details on coverage that fits your installation.
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What areas do you service?
We serve residential clients throughout North Carolina, including Charlotte, Cornelius, Davidson, Huntersville, Lake Norman, and surrounding areas.
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How do I ask about billing or an invoice?
Email support@2network-it.com with your name and invoice or project reference and we'll follow up directly.
Starting a New Project?
For new consultations and project inquiries, use our contact form and one of our integration specialists will follow up.
Contact Us